STANDARD DELIVERY SERVICES
We ship most orders via standard delivery service to arrive in 3 to 7 business days from the receipt of order. Orders are shipped Monday-Friday; weekend and holiday deliveries are excluded. Additional charges will be applied for Alaska and Hawaii. Some items cannot ship to PO Boxes due to size/weight restrictions. Please see below for shipping rates and rush delivery options. Please contact our customer service department with any further questions.
 
ESTIMATED DELIVERY TIMES
STANDARD          3-7 Days
2ND DAY             2 business days if order placed by Noon ET M-F
NEXT DAY           Next business day if order placed by Noon ET M-F

FLAT RATE SHIPPING
We now offer flat rate shipping based on the total dollar amount of your order. 

Less than $50.00 = $5.00
$50 - $100 = $7.50
$100 - $150 = $10.00
$150 - $200 = $15.00
$200 - $250 = $20.00
More than $250 = $25.00

ALASKA & HAWAII
Most orders to these destinations ship via Priority Mail. Larger items must ship via UPS Rush; extra delivery charges apply. Some oversized or heavy items cannot ship outside the continental U.S. Some items cannot ship to P.O. Boxes due to size/weight restrictions. For more details, please contact customer service.

CANADA
Laurent Doll no longer ships to Canada due to high customs brokerage fees levied by the Canadian Goverment. We apologize for the inconvenience.

INTERNATIONAL
We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

1. Register with Bongo and receive a U.S. shipping address.
2. Enter the Bongo address as both your billing and shipping address.
3. Use the credit card that you have on file with Bongo as the payment method.
4. Once the order arrives at Bongo, log into your account to forward to your country.

To find out more information on Bongo International's service please click the Bongo badge in the bottom right of your computer screen.

SALES TAX
Sales Tax and local taxes on merchandise will be charged for the following state: VA.

PAYMENT METHODS
American Express, Discover, Visa, MasterCard

ORDER STATUS
Please call us at 1-800-560-8550 from 8:00 a.m. to 5:00 p.m. Eastern Time to check the current status or track your order, or email us. Emails are responded to within 24 hours. Online order status and tracking coming soon!

BACK ORDERS
We make every effort to display the most current and accurate product inventory information. In the event, a product availability date changes, we will notify you via email or mail. Please contact customer service for additional information.